UK
Ready to wear: Please check the product description to see if your product is 'ready to wear'. Allow 2-3 days for your order to be processed and dispatched. All UK orders will be charged a delivery fee of £10 which will be sent via royal mail special delivery guaranteed next day. A tracking number will be sent to you once it has been posted.
Made to order: Please check the product description to see if your item is made to order. Allow up to 4 weeks for completion of the item and then a further 1-2 days for delivery. All shipping costs are included in the pricing.
Bespoke pieces: If you are ordering a bespoke piece please allow up to 3 months (this can be shorter depending on the complexity of the design) for completion from when the design has been finalised. A 50% deposit will be required upfront with the other 50% upon completion before being posted. If you are interested in getting in contact to discuss a bespoke piece, please contact us at clatimer.designs@gmail.com .
Returns: Bespoke and personalised pieces - this includes engraved items - are non-refundable unless faulty.
If you’re unhappy with your purchase we offer an exchange or credit note within 30 days purchasing the item.
Alternatively, a refund will be made through this website if it is returned unworn, in perfect condition, and in its original packaging , within 14 working days of receiving the order . All Postage is to be covered by the buyer.
If your piece of jewellery arrives damaged when you receive it , please take pictures and send us an email to with your order number and the name of the product.
Ring doesn't fit? We understand it can be difficult to get your ring size right (especially when buying for someone else) so we offer one complimentary re-sizing, however, we do ask that you cover the cost of the postage. Any further necessary resizing will be charged at £25 plus postage.